About Daniel

Singapore Sign Language (SgSL) Interpreter and an Accessibility & Disability Advocate.

Former Apple Retail employee, working in a high-velocity flagship store, Apple Orchard Road. Works with Persons with Disabilities to enrich their lives with accessibility features on Apple products.

Please visit LinkedIn for the most up-to-date profile.

Daniel interprets beside a man wearing a high-visibility vest on a sidewalk.
Daniel signs to a group of Deaf people at an electronics store.

Professional Experience

  • Provide interpreting services for Deaf or Hard-of-hearing clients that use Singapore Sign Language (SgSL)

  • Competent in sign-to-voice and voice-to-sign between English and SgSL

  • Understand and research subject matter of discourse to accurately translate content for clients

  • Interpreting Services for various settings:
    - Classroom/Workshops
    - Seminars/Lectures
    - Theatre/Arts
    - Meetings/Discussions
    - Online/Live Streams


Freelance Singapore Sign Language (SgSL) Interpreter

Oct 2019 — Present

Policy Research Intern
at Ministry of Communication and Information (MCI)

Jan 2021 — April 2021

  • Accessibility for Public Service Broadcasts at the Information Policy Division in Singapore’s Government Ministry of Communications and Information (MCI)

  • Crafted a Research Paper on Deaf Community and Access Services in Singapore

  • “Digital Natives in their Natural Habitats: Popular Gen Z Engagement Platforms” Presentation to then Minister of Communications and Information S. Iswaran

  • Hosted Singapore’s Government Feedback Unit REACH’s first Clubhouse Room with Minister S. Iswaran

  • Provide interpreting services for Deaf or Hard-of-hearing clients that use Singapore Sign Language (SgSL)

  • Experienced in a variety of settings such as in one-on-one, group, classroom, meetings or seminars, including online settings

  • Understand and research subject matter of discourse to accurately translate content for clients

Community Interpreter
at The Singapore Association For The Deaf

2019 — Present

Apple iOS Consultant

2020 — Present

Experience:

  • 2.5 years as a Specialist at an Apple Store

  • One-to-one training for VoiceOver and other Accessibility features

  • Training groups about Reminders and Notes

Specialises in:

  • Accessibility features on iPhone and iPad (VoiceOver, Voice Control etc.)

  • Built-in apps and features on iOS and iPadOS (Reminders, Notes, Calendar, etc.)

  • How to use accessories like Apple Pencil or keyboard with iPad

  • iCloud services like Family Sharing, iCloud Photos and iCloud Storage options

  • Troubleshooting iOS and iPadOS issues

Specialist
at Apple

2017 — 2020

  • Delivered world-class customer service to Apple's international customers

  • Worked under high-pressure environments such as annual product launches

  • Planned and executed trainings for over 300 colleagues

  • Supported customer-facing “Today at Apple” workshops and events

Intern
at Singapore Polytechnic Department of Educational Development

2017

  • Developed e-learning resources and materials for engineering students using MS PowerPoint and proprietary software

Coach
at The Brainery Code

2016 — 2017

  • Led coding and robotics enrichment programs for students aged 5 to 16

  • Personalised creative and innovative projects to engage students, using Lego EV3 Mindstorms and Scratch programming

Education

Diploma in Computer Engineering at Singapore Polytechnic

Year of 2021

  • Specialised in Computer Networking and Network Forensics

Reach me

Visit my LinkedIn profile.


Please visit the contact page to leave me a message.